In order to make a purchase from OPMX Kratom, you are required to be at least 21 years of age and possess a valid Business License, along with a valid Tax or Resale ID.
Please note that OPMX Kratom retains the unconditional right to decline customers, and all orders are subject to acceptance. The management reserves the discretion to retain and/or annul any order without notification or justification at any given time.
Please be advised that we do not provide shipping services to the following states, cities, and counties in the United States, where Kratom is prohibited: Alabama, Arkansas, Indiana, Rhode Island, Vermont, Wisconsin, Sarasota County (FL), Union County (MS), San Diego (CA), Jerseyville (IL), Oceanside (CA), and Ontario (OR). Additionally, please note that Kratom is prohibited in several countries, and as such, we do not provide shipment services to: Australia, Burma, Denmark, Finland, Israel, Lithuania, Malaysia, Myanmar, Poland, Romania, South Korea, Sweden, Thailand, United Kingdom, and Vietnam.
We would like to remind our customers that it is their sole responsibility to review and comply with their local and state regulations before placing an order/purchase.
OPMX strives to ensure that your purchase meets or exceeds your expectations. In the event that you need to return any merchandise, kindly use the provided form to contact us. Please note that returns can only be accepted within 30 days of the original purchase date, and they must be authorized before being accepted. The final decision on returned goods will be made only after we receive them, which may take up to 3 business days from the date of receipt. Although product quality and physical damage are common reasons for accepting returns, they are not the only reasons. At OPMX’s discretion, the customer may be responsible for the cost of return shipping. If a return is accepted, the customer will receive a full refund, including the cost of shipping.
OPMX Kratom holds the right to impose a 10% restocking fee on any returned items.