Orders placed before 2pm eastern ship same day

Frequently Asked Questions

Please browse through our frequently asked questions below for some quick answers. It’s usually faster to read through this information than to send us a message.

Questions & Answers

Selling and/or shipping kratom to the following states, cities, and counties in the US is prohibited: Alabama, Arkansas, Indiana, Rhode Island, Tennessee, Vermont, Wisconsin. Sarasota County, Union County, Denver, San Diego.

“If you are dissatisfied with our product, please do not hesitate to contact us via email. We are committed to providing exceptional customer service and strive to ensure that every customer is completely satisfied with their purchase. As a company, we stand behind our product 100% and will do everything we can to make it right.”

To reach us for help, please visit https://opmxkratom.com/contact-us by contacting us at support@opmxkratom.com.

DO NOT SHIP YOUR RETURN BEFORE FIRST CONTACTING US

To reach us for help, please visit https://opmxkratom.com/contact-us by contacting us at support@opmxkratom.com. DO NOT SHIP YOUR RETURN BEFORE FIRST CONTACTING US

Regrettably, we are only able to process payments through our website’s checkout page, and the available payment methods are listed therein. In the event that a previously available payment method is not visible, it is possible that it is undergoing maintenance, has been discontinued, or your order does not yet qualify for it.

We regret to inform you that we are unable to accept payments over the phone under any circumstances, as we are solely equipped to process payments through our website’s secure checkout.”

“Please be advised that we solely accept orders through our website’s online ordering system. Regrettably, we are unable to process payments or orders over the phone. Additionally, please note that our products are not browse-able over the phone. We apologize for any inconvenience this may cause and encourage you to visit our website to place an order and complete your purchase through our secure online checkout. You can contact our Customer Support team via our contact form or by mailing us at support@opmxkratom.com.

OPMX Kratom Benefits

Our white strains are known to enhance concentration, helping you work more efficiently.

Our red strains are known for their calming properties, helping you rest easy.

Our green strains are known for their energizing properties, perfect for the busy bee.